Bon Secours Health System, Inc. Jobs

Mobile bonsecours Logo

Job Information

Bon Secours Mercy Health Spec Patient Access in Richmond, Virginia

Thank you for considering a career at Bon Secours!



Provide excellent customer service while obtaining complete and accurate demographic and financial information for all patients. Ability to work in a fast paced environment with flexibility to include rotating shifts, if necessary.

Schedule is Sunday-Tuesday 6:30a-7p


  1. Work requires ability to read, write, follow oral and written instructions, perform mathematical calculations and communicate effectively at a level generally acquired through completion of a high school education.

  2. Knowledge of medical terminology preferred.

  3. Work requires the ability to update demographic information and insurance verification in the ConnectCare application, as well as inquire functions on electronic billing (RTE) as normally acquired through three months training and work experience.

  4. Previous work experience in a customer focused environment.

  5. Work requires interpersonal skills necessary for making patients, clinical staff and physician contacts. Must be able to work with interruption by co-workers or other internal and external customers requiring assistance in researching patient requests.

  6. Work requires a high level of accuracy and attention to detail with demonstrated ability to concentrate on detailed information for extended periods of time. Work requires analytical ability using standard methods, guides and procedures to determine appropriate codes and acceptability of documentation.

  7. Work requires proficient keyboard skills with personal computing skills in a windows environment.

Bon Secours is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans

  • Prescription drug coverage

  • Flexible spending accounts

  • Life insurance w/AD&D

  • An employer-matched 403(b) for those who qualify

  • Paid time off

  • Educational Assistance

  • And much more

S cheduled Weekly Hours:


Work Shift:

Days (United States of America)


SS Rev Cycle - Acute

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at .