
Job Information
Bon Secours Mercy Health Scheduler for the Sleep Lab - Maryview Medical Center in Portsmouth, Virginia
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Scheduler for Sleep Lab – Maryview Medical Center
Summary of Primary Function:
Responsible for managing patient appointments for overnight and home study sleep test and ensuring the smooth operation of the sleep lab, including scheduling, coordinating patient flow, and maintaining accurate records, reports to the Sleep lab supervisor and or Director. Register, schedule, document pertinent medical information, charge clinic visits and sleep studies. Perform front end functions necessary for physician practice and sleep disorder center.
Employment Qualifications:
Required Minimum Education: High School Graduate or GED
Experience: Requires knowledge of medical terminology preferred,
Physician office and insurance pre-certification requirements experience
is preferred.
Essential Job Functions:
Registers and schedules patients proficiently in multiple computer systems for physician clinic and sleep center appointments and procedures
Obtains pre-authorization/ referrals for clinic and studies
Greets and provides clinic and study patients with all necessary paperwork and documents in the patient record
Collects co-payments at time of services (clinic)
Reviews insurance coverage with patient or guarantor, explaining deductible or co-pay responsibilities
Creates daily deposits and communicates with CBO in a timely manner
Effectively manages claims and hold buckets for clinic patients
Enters charges for services or procedures performed
Obtains and documents appropriate medical history in the patient record
Communicates promptly and professionally with physician offices
Screens patients prior to arrival to ensure special needs are addressed and able to be met
Enters and ensures physician orders are present
Reviews specifics about procedures and visits and reviews all instructions with patients prior to arrival
Contacts patients by phone for confirmation of appointments, times, and instructions
Communicates effectively with technical and leadership staff for multiple sleep center locations
Completes assigned tasks in a time frame appropriate for the situation adjusting to variation in workload
Adheres to department and hospital policies and procedures
Performs quality checks to ensure accuracy and completeness of documentation
Safeguards the privacy of medical information in the record.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Provides patient care to pediatrics, adolescents, adults, geriatrics
Coordinates home health care services for PAP therapy.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com