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Bon Secours Mercy Health Dispatch - Mercy Health LACP - PRN in Lima, Ohio

Thank you for considering a career at Mercy Health

Dispatch PRN

Dispatcher receives requests for transport and coordinates available resources for multiple service lines, including emergency, non-emergency, and special transport requests. Is responsible for receiving, coordinating, and disseminating critical information from various sources, including emergency and non-emergency requests for services. Coordinates all aspects of the transport and monitors the location of all units at all times following all safety practices. Will evaluate deployment plans and resource performance to best meet unit resource allocation to meet customer demand and to facilitate the best patient care possible.

Coordinate transport arrangements between requesting parties and the agency by supporting activities, documenting, and monitoring all assignments.

Required Minimum Education:

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Licensing/ Certification - If registration, certification or licensure is required, include the name of the accrediting or licensing body.

Licensure/Certification Required:

IS 100, IS 700, HCP CPR, EMD within 6 months, CFC certification within 1 year, and pass initial Operations Control Specialist within 18 month and annually, and must maintain all requirements throughout employment

Licensure/Certification Preferred:

Previous Helicopter Air Ambulance (HAA) dispatching experience or previous EMS/Law Enforcement dispatching preferred.

Minimum Qualifications

Minimum Years and Type of Experience:

1-3 years

Other Knowledge, Skills and Abilities Required:

Must be able to type accurately 25-30 wpm and excel in customer service. Must be able to access appropriate applications and have the ability to learn and use a Computer aided dispatch system.

Other Knowledge, Skills and Abilities Preferred:

Continuing education to maintain all required certifications.

Mercy Health is an equal opportunity employer.

We’ll also reward your hard work with:

  • Comprehensive, affordable medical, dental and vision plans

  • Prescription drug coverage

  • Flexible spending accounts

  • Life insurance w/AD&D

  • An employer-matched 403(b) for those who qualify.

  • Paid time off

  • Educational Assistance

  • And much more

S cheduled Weekly Hours:


Work Shift:

Days/Afternoons (United States of America)


Ambulance Communication Center - Lima Allen County Paramedics, LLC

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at