Job Information
Roper St. Francis Remote Monitor Equip Spec in Ladson, South Carolina
Thank you for considering a career at Roper St. Francis Healthcare!
This position is located at Palmetto Commerce Parkway (Ladson)
HOURS: 8:00am - 5:00pm
Primary Function/General Purpose of Position
The Remote Patient Management Program (RPM) provides personalized care from anywhere by collecting patient health data through the use of technology. The data collected includes vital signs such as heart rate, blood pressure, oxygen level, and weight. The RPM program manages acute and chronic conditions to support improved care outcomes for patients with ongoing care needs, such as, those with diabetes, heart conditions, asthma, hypertension, and many other illnesses. The RPM program engages the patient, family, and caregiver by assuring they are interested, informed, involved, and inspired in their care.
The Remote Monitoring Equipment Specialist supports the day-to-day operations of the RPM program. The Remote Monitoring Equipment Specialist is responsible for the program development, logistics, and servicing of telemonitoring and emergency response equipment. The Remote Monitoring Equipment Specialist will be the technology subject matter expert to assure an optimal patient experience. The Remote Monitoring Equipment Specialist will coordinate and communicate with the vendor, customer service department, and technicians as well as the Remote Patient Management Program team as needed. The Remote Monitoring Equipment Specialist is responsible for inventory control that assures all equipment is retrieved in a timely manner when services are discontinued as well as cleaning and inspecting the equipment before redistribution. The Remote Monitoring Equipment Specialist is an advocate of the program and will support continuous improvement that assures success and sustainability for the community we serve.
Essential Job Functions
Position has overall responsibility for the day-to-day oversight of the remote monitoring technologies to include policy/procedure and pathway development, operations, coordination with home health, hospice, and others, and scheduling of installations/pick-ups.
Position is responsible for supporting the growth of the program to include education/training of clinical staff, community resources, potential referral sources, and procurement needs.
Responsible for direct marketing initiatives, on-going community presentations, regular agency in-services and other marketing items as well as for any special grants or projects.
Position is responsible for oversight of daily financial transactions regarding subscribers including billing and collections.
Tracking of expenses and contracts for optimal expense management.
Monitors measurements for trends and recommends program adjustments/redesign to better serve the desired population.
Performs initial contact, set-up, and delivery with installation of telemonitoring and/or emergency response equipment in the patient’s residence.
Provides education and training for the patient/caregiver/care team on the use of equipment.
Performs routine maintenance, troubleshooting, inventory, and inspection on the assigned equipment.
Coordinates with the Telemonitoring nurse, Lifeline group, and clinicians on equipment issues, patient identified needs, and scheduling.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Education
High school diploma or equivalent (required)
Associate degree or technical certification(preferred)
Work Experience
- One year of experience in a home health environment, geriatrics, social work, or community health organization or one year of experience with equipment installation and management (required)
Language
Patient Population
The following must be included in all position descriptions that involve direct or indirect patient care. _ This is a Joint Commission requirement. Also, select the age of the patient population served:_
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
X Not applicable to this position
Working Conditions/Physical Requirements
Frequent bending, stooping, standing, stretching, walking and sitting. Requires full range of body motion, including, handling and lifting equipment, manual and finger dexterity, eye-hand coordination and safe driving skills. Occasionally lifts and carries items weighing up to 50 pounds. Requires frequent talking in person and on the telephone. Vision correctable to within normal limits. Hearing required (hearing aid permitted). Requires fine motor coordination, operation of motor vehicle (or available transportation), operation of medical and office equipment or machinery. Other: access to a variety of clinical locations. Requires traveling locally. Exposure to environmental factors (weather, unsafe home environments), chemicals, solvents, bactericidal agents, body fluids, and animals.
Skills
Hard/Tech/Clinical Skills :
Proficient use of a computer, including but not limited to spreadsheets.
Knowledge of equipment troubleshooting and basis installation and set-up.
Must have ability to use standard office equipment such as telephones, fax machines, computer terminals, etc.
Soft/Interpersonal Skills:
Must be able to work efficiently under stressful conditions and time constraints.
Demonstrated skills with providing education to others.
Demonstrates appropriate verbal and written communication skills.
Roper St. Francis Healthcare is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Department:
Home Health Services - Lifeline - Roper Hospital
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com .