Job Information
Roper St. Francis Stewardship Director in Charleston, South Carolina
Thank you for considering a career at Roper St. Francis Healthcare!
Position Location: Downtown Charleston (Calhoun Street)
Primary Function/General Purpose of Position
The Stewardship Director is responsible for executing and monitoring comprehensive donor stewardship strategies that appropriately and consistently ensure donors understand the impact of their support and have positive experiences that build loyalty, engagement, and support for the organization. The Stewardship Director will help to determine and implement the best individual and broad strategies for effective stewardship of donors. The Stewardship Director will work closely with frontline fundraisers, donor communications, and annual giving teams to ensure that workflows and projects are in line with the current priorities of the organization.
This position will oversee the processing of all received revenue for the Foundation Office and will work with highly confidential and sensitive information. The Stewardship Director will also be responsible for overseeing the reporting on YTD Fundraising progress and building a comprehensive gift processing and acknowledgment strategy. This role will be responsible for independent problem solving and performing duties with high-quality service, utmost courtesy, and confidentiality, using a group-process approach to accomplishing work.
Essential Job Functions
Stewardship Program Design and Implementation (60%)
Leads the implementation of the fiscal year plan for donor stewardship in coordination with the Senior Director of Development and the Communications and Stewardship Director.
Serves as lead project manager of the strategy and execution of stewardship activities for individual donors, including development of quarterly newsletters, annual reports, stewardship mailings, acknowledgement, and holiday cards. Tasks include content direction and drafting, timeline creation and adherence, vendor management and cross-organization collaboration.
Develops individual donor stewardship plans for the organization’s most consequential donors alongside the Senior Director of Development, as needed.
Works closely with Development Associates to execute mailings and other stewardship activities.
Collaborates with Senior Director of Development, Communications and Stewardship Director and Annual Fund Director to develop new and innovative strategies for donor stewardship.
_Managing Fund Compliance Program Manager and Development Associate (Gift Processing) (30%) _
Leading and building a comprehensive gift processing and acknowledgment strategy.
In partnership with the Senior Director of Development and Foundation President, provide guidance to account holders on matching fund usage to fund intent.
Oversee monthly revenue intake and closing of the Foundation books each month and reporting to finance; ensuring all income is recorded accurately and is dispersed to the correct sub funds. Oversee the release of funds in accordance with donor intent.
Administrative (10%)
Oversees systems that are in place to track activities, record processes, and store files.
Provides oversight of database management for donor stewardship activities.
Evaluates and responds to requests related to donor stewardship.
Supports execution of virtual and in-person events on an as-needed basis.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Education/ Work Experience
- Bachelor’s degree and 3+ years of development, donor relations, stewardship, or related experience.
Training
- N/A
Language
- N/A
Patient Population
The following must be included in all position descriptions that involve direct or indirect patient care. This is a Joint Commission requirement. Also, select the age of the patient population served:
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Not applicable to this position
Working Conditions
This section addresses the physical environment in which the employee will perform the work. Please identify ALL working conditions that apply to the role.
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Prolonged periods of working alone.
__ Other:
__ Not applicable to this position
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Frequent sitting. Frequently requires long periods of working at a computer. Intermittent walking, standing, stooping, bending. May require lifting or moving items up to 25 lbs. Frequent use of finger/hand dexterity. Constant talking or hearing. Must be able to communicate with donors and prospect by phone and mail to determine funding guidelines and most effective process to secure new or renewed funding. Corrected hearing and vision to normal range. No exposure to blood, body fluids or tissue. Minimal potential exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal office environment with some exposure to outside environments. Requires work under stressful conditions, deadlines, and/or irregular hours. Ability to read and comprehend. Travel may be required. Must maintain a professional appearance.
Physical Requirements
This section addresses the physical demands and work position of the associate in the role. Please identify the frequencies for ALL physical requirement s for each physical demand and work position below.
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.)
Lifting/ Carrying (50-100 lbs.)
Push/ Pull (0-50 lbs.)
Push/ Pull (50-100 lbs.)
Stoop, Kneel
Crawling
Climbing
Balance
Bending
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting
Walking
Standing
Additional Physical Requirements/Hazards
This section addresses the additional physical requirements/hazards on the associate in the role. Please identify ALL additional physical requirements/hazards.
Physical Requirements - Select if a physical requirement for this job.
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
__ Not applicable to this position
Hazards - Select if a potential hazard for this job.
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Other:
__ Not applicable to this position
Skills
Demonstrated excellence in oral and written skills. Ability to attend to detail and ensure accuracy of data. Understanding of and commitment to our organization’s mission. Demonstrated ability to use personal computers and various word processing and spreadsheet software applications. Effective organizational, planning, communication, attention to detail and interpersonal skills. Knowledge CRM software like of Raiser’s Edge systems (including RENXT and Research Point).
Roper St. Francis Healthcare is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Department:
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com .